Pacific Motors — Car Dealer in Headingley

Reviews of Pacific Motors

• Antonio

  Added 2016.08.22

  I bought the vehicle on 27 Sep.
• Hannah

  Added 2016.08.11

  Had a great experience there. Got an awesome deal on my car and I’m loving it! Everyone working there was super helpful and friendly! Thanks pacific motors!!
• Alex

  Added 2016.03.02

  I called their office 5 times but the person who sold me would not come on phone
• Olivia

  Added 2015.10.25

  We have unfortunately had a very unpleasant, disappointing and regretful experience with Pacific Motors and would strongly discourage anyone from purchasing a vehicle from them. Within weeks of selling us a van this past summer that was promised to be "in excellent mechanical condition", we realized that it had been sold to us with winter tires on it (but this was not disclosed to us). We promptly purchased summer tires and while they were being installed, an engine coolant leak was noticed. This is a MAJOR and essential repair that certainly existed when we purchased the van. It costs $4500 to repair as the entire engine has to be removed. Long story short, and sparing the details, Pacific Motors refused to pay any of the cost. We made a complaint to the BBB as they have an "A+" rating (feel free to see our complaint on their website). We learned through the process that a company can keep their "A+" rating provided all they do is verbally acknowledge a complaint, but they don't have to do anything to respond and there is no accountability. Therefore, we encourage others to no longer consider a business's BBB rating as unfortunately does not mean very much. We strongly encourage others to keep shopping elsewhere when looking for a used vehicle, it will be worth the extra cost.
• Christian

  Added 2015.07.13

  I had a great experience buying a used Chevy Optra here and Scott was very helpful. Before I bought it I requested they fix a number of things (broken cabin heat select switch, rusted rocker panels, grinding sound in the brakes) and they did so. The repairs took longer than they promised for them to take, and it was an annoyance, however they also repaired the timing belt at no extra charge. Thanks guys!
• Joseph

  Added 2014.01.14

  New update :
• Kevin

  Added 2013.11.02

  Just bought a vehicle after not even one day the car has issues brake rotor need replacement AC blower fan started making noise.
• Kevin

  Added 2013.10.08

  Like with some of the reviewers on here who purchased a used vehicle, I noticed other problems only after I took the car home. In my case they weren't very severe: the check engine light came on, cabin heat was not great, and the CD player/radio does not work. Pacific Motors did what they could to help address these problems, but it would naturally cost me more money. These are the risks we take when we purchase a used vehicle and I think people need to understand that these guys are running a business and not a charity.
• Alejandro

  Added 2013.09.17

  I intend to make Pacific Motors my next stop to purchase another vehicle in the near future.
• Jesse

  Added 2013.09.16

  after 23 days the motor blew up now they tell me to pay another 6 grand to get it fixed.
• Jason

  Added 2013.09.08

  Worst experience ever
• Jacob

  Added 2013.09.07

  Save your hard-earned money
• Alexis

  Added 2013.05.10

  I recently bought a Honda Civic two weeks ago and it was a great experience. Post purchase, the blue tooth speaker was on the fritz and this dealership took care of it in a timely manner. The customer service also amazing!
• Carlos

  Added 2013.05.06

  The car has been sitting at a garage since 20 Oct